Shipping policy
Shipping Policy
At Hassan Traders, we are committed to delivering your orders quickly, safely, and efficiently. This Shipping Policy outlines how we handle order processing, delivery timelines, and shipping-related queries.
1. Order Processing Time
All orders are processed within 1–3 business days after confirmation. Orders are not processed or shipped on Sundays or public holidays.
In case of high order volumes, processing may be slightly delayed. We will notify you if there is any significant delay.
2. Shipping Time
Once your order has been processed, delivery typically takes:
- Standard Shipping: 3–7 business days
- Remote Areas: 5–10 business days
Delivery times may vary depending on your location and courier service availability.
3. Shipping Charges
Shipping charges are calculated at checkout based on your location and order size.
4. Order Tracking
Once your order is shipped, you will receive a confirmation email or WhatsApp message with a tracking number. You can use this to track your order.
5. Delivery Issues
If your order is delayed, lost, or arrives damaged, please contact us within 48 hours of delivery. We will coordinate with our shipping partners to resolve the issue as quickly as possible.
6. Incorrect Address
Please ensure that your shipping address is accurate. Hassan Traders is not responsible for delays or losses caused by incorrect or incomplete addresses provided by the customer.
7. Failed Delivery Attempts
If delivery is unsuccessful due to customer unavailability or incorrect details, the courier may attempt re-delivery or return the package to us. Additional shipping charges may apply for re-shipping.
8. Contact Information
For any shipping-related questions, feel free to contact us:
Hassan Traders
Email: hassantraders.shopify@gmail.com
Address: D7 block 6 fb area Karachi